According to my Encarta Dictionary the word integrity is defined as the quality of possessing and steadfastly adhering to high moral principles or professional standards. I define it a bit more loosely: integrity is doing the right thing even when no one is looking. How does this principle play out in the workplace?
As managers, do we practice what we preach? Or do we disregard the very standards we expect others to follow?
As sales people do we follow up on our promises to clients? Do we deliver what we say we will? Or do we hide behind unanswered emails and voicemails?
As clients, do we respect the time and efforts of our sales people by appropriately responding to their efforts to service us? Or do we give them a low priority on the call-back list because "they need us more that we them?"
It is a small world and we all need each other to keep the cycle of business going. If we are mindful of our role in this cycle, and endeavor to master it with integrity, life is better for us all!
Ask yourself: On a scale of 1 - 10, what is my integrity level? How can I raise the bar for myself in this area? What are the benefits to me and others, of reaching for and practicing the highest standards in my business and personal life?
This is just a bit of food for your thoughts. Have a fantastic day!
Akoshia
For more on this and related subjects check out my book at: www.pleasereturnmyphonecall.com



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Delighted to have you here. Hopefully having you will be a great thing for both you, as well as our members that need what you do.
Ken (Main Profile)05:58 PM EST